Privacy Policy

Your privacy is important to us. It is our policy to respect your privacy with any information we may collect via our website.

We have put together a privacy policy below so you can understand how we collect, use, maintain and disclose information collected from users of the website.

The key principles we follow are:

1. Transparency – so you know what information we hold and how we use it
2. Purpose – we only use data to help with your enquiry and enhance our service
3. Minimisation – we only collect the data we need to help you
4. Accuracy – we make every effort to ensure your data is correct and up to date
5. Storage Limitation – we don’t keep your information any longer than we need to
6. Integrity – we keep your data safe from unlawful and unauthorised use
7. Accountability – we regularly monitor that we fulfil the above

Our policy is as follows:

1. Personal information we collect
We may collect personal information that can identify you as an individual. This could be when you fill in a contact form or through other services, features or resources we make available on our site. You may visit our site anonymously if you wish.
We will collect personal information from you only if you voluntarily submit the information to us. The information you give us may include your name, address and email address and other contact information to fulfil your request or order in the most efficient way.

2. Non-personal information we collect
By visiting you aren’t disclosing any personal data – you only disclose personal information by filling out one of our online forms. However, we may collect non-personal information about users whenever they interact with our site. Non-personal information may include the browser name, the type of computer and technical information about the way people connect to our site, such as the operating system and the internet service providers used – plus other similar information.

3. How we use collected information
We may collect and use users’ information for the following purposes:
• To fulfil an enquiry or order.
• To improve our site, products and services.

4. When and how we share collected information
We work with carefully selected service providers that carry out certain functions on our behalf to help fulfil your requests and orders. These include, for example, companies that help us with storing information or sending out emails to our contacts. We only share personal data that enable our service providers to provide their services.

5. How we protect collected information
We use computer safeguards such as firewalls and data encryption. We have access controls to our buildings and files to keep information safe. We only allow information access to employees who need it to carry out their jobs.

6. Third-party websites
You may find content on our site that links to the sites and services of our partners or other third parties. We do not control the content or links on these sites and are not responsible for the practices of websites linked to or from our site. Browsing and interaction on any other website, including websites that have a link to our site, is subject to that website’s own terms and policies.

7. Force majeure
We shall not be liable for any failure of or delay in the performance of this agreement for the period that such failure or delay is due to causes beyond its reasonable control, including but not limited to acts of God, war, strikes or labour disputes, embargoes, government orders or any other force majeure event.

Other general

1. Keeping virus free
We make every effort to ensure that the website is free from viruses, however, gives no warranties that it will always be virus-free. You are responsible for ensuring that you have installed adequate and up-to-date virus-checking software on your own devices.

2. Ownership
This website is owned and operated by Matt O’Brien.

3. Compliance
The website and its content are governed by English law. All parties are required to comply with UK legislation relating to websites and e-commerce. From 25 May 2018, we will comply with new laws on handling personal data within General Data Protection Regulation (GDPR). For reference see the Information Commissioners Office (ICO) and Alternative Dispute Resolution (ADR).

Contact us

Please get in touch if you have any questions or concerns.
If you would like to find out what data we hold on you then please address your query to Hayley, our Data Protection Officer.
+44 (7)533 236 867